CTS COVID-19 policy and adjustments to training delivery

Following the recent Government announcements regarding the new COVID-19 restrictions in the Liverpool area, we would like to reassure our delegates that our training facilities at CTS will remain open.

Delegates will still be able to complete their previously scheduled training as travel restrictions will make exceptions for those who need to travel for work, education and medical reasons.

All courses are being run in adherence to the advice and guidance issued by the Government. We are continuing to take the following steps to protect our delegates and colleagues:

A new way of working

Our office team at CTS will also split into bubbles to reduce the number of people in our centres at any given time. These contingencies are important for the safety of our delegates which is our number one priority. Our team is a close-knit family-type business, and we hope to return to being able to work together soon. Please reach out to us with any questions you have and as always, we will be happy to help.


Prior to opening, we will clean of all areas of our training sites, paying attention to all contact areas and places of work, including classrooms, reception, offices, toilets, and the canteen. All areas of the building not required or in use should be closed and locked if possible and only opened if needed.

We will procure the necessary PPE and hygiene products which will include the likes of;

  • Hand sanitiser
  • Hand wash stations
  • Face masks and gloves.

Do not travel to our training centre if you or someone you live with has either:

  • A high temperature
  • A new, continuous cough
  • Loss of smell or taste

Stay alert, stay safe

Read the Government advice regarding how to protect yourself and others here.

This will help to ensure we are adhering to social distancing rules. Delegates will arrive at different times depending on the course they are undertaking, and break and lunch times will also be staggered.

A designated one-way system has been created which are clearly marked. This eradicates the need for individuals to pass in proximity of each other.

A new section will be added to our existing medical declaration forms with regards to COVID-19, which will ask the delegate to confirm that they (or those they live with) are showing no signs of the virus upon commencing training with us.

Delegates will have their temperature taken upon arrival at the centre. Anyone displaying fever like symptoms will be asked to seek medical attention and return to us once given the all-clear.

Delegates attending training over multiple days will have their temperature taken each day.

Our team ask that you please sign-in using the NHS Tracing App upon arrival at any of our facilities in either Brunswick Business Park or Collingwood Dock.

Our on-site canteen will be closed and for the time being, packed lunches will be provided. These are to be consumed in the individual classrooms rather than communal areas.

Specific bins will be provided to collect waste and students will be asked to bring their own water bottles.

We will limit the number of delegates attending per course, and classrooms will be adjusted to ensure desks are suitably spaced to adhere to social distancing.

There will be increased signage and floor markings on display, showing the latest guidelines. The increased signage and floor markings will also serve as physical reminders to abide by social distancing rules as set out.

We have spent the last few weeks acquiring items of PPE for both staff and delegates. These include the likes of face shields, masks and gloves, as well as additional anti-microbial wipes for touch-point stations. Please keep in mind that face masks are required by anyone entering our centres and used at all times when moving around the training centre.

Whilst on course, delegates will receive individual items of equipment that they will not swap or share throughout. Items will be cleaned on completion of each course and circulate with additional equipment for the proceeding courses.

We are committed to continuing to support all of our clients and delegates during this time, but client meetings will continue to take place remotely at this time. Our team are available via the telephone, email and video conferencing.

Those showing symptoms

Anyone who starts to show symptoms during a course must alert a member of the CTS team immediately. You will be asked to return home immediately and our team will take all necessary steps to notify those who could have come in to contact with you and also clean the facilities.

COVID-19 Policy

To view our complete COVID-19 policy, click here.

We are here to help

We understand that these are worrying times for many, and many of you will have questions or concerns ahead of your training. Please don’t hesitate to contact us to discuss our COVID-19 measures and adjustments, our team is always happy to help.